The 9
Commitments
Shareholder value is no longer everything. It's simply not enough to build a healthy business with a long-term mindset.
We have created and adopted a more wholesome direction to include all stakeholders in a selfless and meaningful way. Our 9 Commitments are a set of principles that define in clear, simple terms our drive to become a good corporate citizen. These Commitments are directed toward five different audiences: People, Clients, Shareholders, Partners, and Society.
The Commitments are not a management-level thing, they are a team effort and play a fundamental role in our corporate culture and in the way we do business.
Act Responsibly
Responsibility is a virtue, not a burden. We already see ourselves as people of good behaviour, but improvements are still possible.
Always Agile
In order to deliver – and more – on our promises to clients, we need an agile and well-structured approach to creative problem-solving.
From Clients to Ambassadors
Working collaboratively and openly with clients is a big thing for us. In a survey among clients of digital agencies, Frankly came top with a customer satisfaction rating of 88%.
Healthy Business
Question: Is a healthy business a business that prioritises ethical practices? A business that operates efficiently and transparently and values customer service? A profitable business?
Healthy People
For an inclusive work environment to, well, work, you need your people to feel respected, valued and taken care of – wherever they’re based. In other words, you need healthy people.
As One Frankly
There’s no denying it; we want to be one of the best damn places to work. And that goes for everyone – employees, freelancers, contract workers, etc.
Personal Development
Imposter syndrome has no place at Frankly. If your work doesn’t feel easy, that’s the sweet spot.
Simple & Transparent
Bureaucracy and creativity aren’t exactly a dream team, and keeping the insidious creep of complexity out of an ever-expanding business can’t be left to chance.
Truly Global
We are a diverse bunch, with 18 languages and 19 nationalities already bringing their numerous skills and unique abilities to the table.