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Previous Sessions

Previous Sessions

Topic: AI and brand authenticity

How can brands stay authentic in a world where AI slowly takes the wheel?

We discussed this in great detail with some of the industry's brightest minds, each bringing a variety of experience, wisdom, and viewpoints to the chat.

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The 5 key takeaways:

 

ChatGPT can generate impressively articulate language, but when content becomes overly smart and polished, it loses the human touch and charisma.

Emotional storytelling and the human touch that takes a brand story from bland and fruitless to memorable and relatable.

There’s a risk of diluting your brand voice

Over-reliance on AI can lead to generic brand messaging. Original human thinking remains essential to ensure emotional depth and resonance.

If rubbish goes in, rubbish comes out

Learning to prompt effectively and mastering the art of creative prompting will be key skills in the latter half of the 2020s.

Trust and transparency are non-negotiable

Clear disclosure about AI use is critical for maintaining credibility, especially when dealing with sensitive topics or highly regulated sectors.

Clear guidelines are needed

Younger team members see AI as a natural part of working. While their comfort with AI is a great asset, leaders recognize the need to teach critical thinking.

The participants

 

Simon Robson | UK

VP for Global Marketing & Communications at ABB

 

Greg Clayton | UK

Head of Brand Growth at Ipsos UK

 

Richard Farnsworth | UK

Senior Business Leader and Corporate Affairs Director at BT Group

 

Thomas Schulz | AT

VP for Marketing and Communications at Constantia Flexibles

 

Vishal Shah | IN

Digital Marketing Director (EMEA) at Franklin Templeton

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