USER EXPERIENCE (UX)
People are just looking for a good time
We all just want to find the answers we are looking for in life. And we lean confidently on those who can guide us in times of uncertainty.
You can be that guiding light. By making sure to fulfil user wants and needs and offer your guests the best experience when they stop by for a digital visit.
User experience (UX) is your ticket to success.
As the name suggests, UX revolves around the user. It’s a method that allows you to strategically define user journeys on your platform and provide positive experiences that turn curious prospects into paying customers.
Concept: User-First Thinking
When we talk about users, it encompasses everything from user segments and use cases to user personas and needs. When observing users and user behaviour, we learn things about them that are insightful and interesting and give us something to think about – things we may have taken for granted.
These are the three critical phases of our methodology in UX:
It includes defining the actual problem, uncovering problems, audit and research, requirements and definitions. Awareness of, understanding, and analysing the user is vital to this phase.
It includes concept and ideation, framework, journey mapping, prototype and test, and design. We can flesh out a solution through creative design. We are creating a pleasurable and exciting product with a set of constraints.
This phase is about bringing the solution to life and making it real. In UX, this means handing it to development for implementation and conducting final user testing before launching.